EverythingYou Need to Know.

What is MedLynk?

MedLynk is a healthcare technology platform that connects healthcare institutions with verified healthcare professionals through On-Demand Shifts, Expert Engagements and Permanent Recruitment.

Who can use MedLynk?

MedLynk is designed for hospitals, clinics, nursing homes, diagnostic centres, and qualified healthcare professionals, including doctors, nurses, physiotherapists, physician assistants, pharmacists, and other allied healthcare professionals.

Where is MedLynk available?

MedLynk is launching in Tamil Nadu, with plans to expand to other major cities across India.

What are the three ways to work with MedLynk?

On-Demand Shifts cover defined staffing requirements with the professional fee shown upfront. Expert Engagements connect institutions with specialists for defined clinical requirements, with the professional setting their own fee. Permanent Recruitment helps institutions identify and hire professionals for long-term roles.

Do I need a separate account for each one?

No. One account and one verification cover all three. An institution can post an urgent shift, engage a specialist and advertise a permanent vacancy from the same login, and a professional can use all three without verifying again.

When should we use an on-demand shift instead of an expert engagement?

Use an on-demand shift when you need a qualified professional to cover defined hours and a standard rate is appropriate. Use an expert engagement when the work depends on specific seniority or procedural experience, and you want the professional to price it themselves.

Can professionals use more than one model at the same time?

Yes. Professionals can use their verified MedLynk profile across all three models and explore opportunities that match their skills, experience, availability and preferences.

Is anything deducted from a professional’s earnings in any of the three?

No. MedLynk never takes a commission out of a professional’s fee in any model, and professionals are never charged to apply for or accept a permanent role. Only statutory deductions apply where the law requires them.

How do we find out what each model costs?

Commercial terms are confirmed with your institution before you post, and every fee is shown in the app before you commit to anything. Get in touch through the Contact page and our team will walk you through the model that fits your requirement.

How do I register my institution?

Click 'Register Your Institution', complete the registration form, upload the required documents, and our team will verify your institution before activation.

How are healthcare professionals verified?

Every healthcare professional undergoes credential verification, including identity verification, qualification checks, registration validation (where applicable), and document review before being approved on the platform.

How does MedLynk find the right professional?

Our intelligent matching system recommends verified professionals based on specialty, qualifications, experience, availability, and location.

What services does MedLynk offer healthcare institutions?

MedLynk offers three ways for institutions to meet their healthcare workforce needs: On-Demand Shifts, Expert Engagements and Permanent Recruitment.

Which healthcare professionals are available on MedLynk?

Verified doctors, nurses, physiotherapists, physician assistants, pharmacists, laboratory technicians, radiology technicians, operation theatre technicians, dialysis technicians, and other allied healthcare professionals.

Can I post staffing requirements in advance?

Yes. Institutions can submit requirements for On-Demand Shifts, Expert Engagements and Permanent Recruitment, including planned and urgent requirements where applicable.

How are payments managed?

Payments are processed securely through the MedLynk platform in accordance with our Payment & Settlement Policy.

What happens if a professional cancels?

If a confirmed professional is unable to attend, MedLynk will help identify an alternative verified professional, subject to availability.

Who can join MedLynk?

Doctors, Nurses, Physiotherapists, Physician Assistants, Pharmacists and other Allied Healthcare Professionals with valid credentials and required registrations (where applicable) can apply to join MedLynk.

How do I complete verification?

Upload your identification, professional qualifications, registrations, and other required documents during registration. Our verification team will review your application.

How will I receive opportunities?

You can discover relevant opportunities on MedLynk, including On-Demand Shifts, Expert Engagements and Permanent Recruitment opportunities. Register and complete your professional profile to be considered for relevant opportunities.

Can I choose how I work?

Yes. You can explore On-Demand Shifts, Expert Engagements and Permanent Recruitment opportunities based on your skills, experience, availability and preferences.

How are payments made?

Payments for flexible assignments and expert engagements are processed securely after completion and approval by the healthcare institution.

Can I cancel an accepted assignment?

Yes, but repeated cancellations may affect your reliability rating and access to future opportunities.

Is my personal information secure?

Yes. MedLynk follows appropriate security measures to protect your personal information and processes data in accordance with applicable data protection laws and our Privacy Policy.

Why do you verify credentials?

Verification helps maintain a trusted platform by ensuring healthcare institutions engage appropriately qualified professionals.

How is my information used?

Your information is used only for account management, credential verification, opportunity matching, platform operations, and legal or regulatory compliance, as described in our Privacy Policy.

How can I contact MedLynk?

You can reach us through the Contact Us page or email us at [email protected], or call +91 75500 21235.

How do I report an issue?

Please contact our support team through the Contact Us page or email us with the details of your concern.

How do I raise a grievance?

Grievances may be submitted to our Grievance Officer using the contact details provided in our Grievance Redressal Policy.